Privacy notice

What this site collects

Nothing automatically. This website sets no cookies, runs no analytics, and loads no advertising or social tracking scripts. Fonts and images are served from the same site, not from a third party.

Your web host will keep ordinary server logs — the address your request came from, the page requested and the time — as part of running the server.

The enquiry form

When you press the button, the form sends what you typed to NEXUS directly. It goes to our own server at nexus-spiral.com and is emailed from there to our sales mailbox. It is not passed through any third-party form service, and it is not stored in a database on this website — the email is the only copy.

We send what you entered: your name, company, country or region, email address and project details, and, if you filled them in, your telephone number, the products you are interested in and what you convey. Your email address is also used as the reply address on that message, so that answering it reaches you.

To keep the form from being abused, our server records the time of each submission against a one-way fingerprint of the sending network address. That fingerprint cannot be turned back into an address, it is not linked to what you wrote, and it is only used to limit how many enquiries one connection can send in an hour.

If the form cannot reach our server — for example if you are offline — it falls back to preparing an email draft in your own email programme instead. In that case nothing reaches NEXUS until you send that email yourself.

We use those details for one purpose: to answer your enquiry and to continue the conversation if it goes further. We do not sell them, we do not add you to a marketing list, and we do not pass them to anyone outside NEXUS except where we are required to by law.

Video

Where a page offers a video, nothing loads from YouTube until you click to play it. Once you do, YouTube receives the request and applies its own privacy terms.

Keeping and deleting

Enquiries are kept in our email system for as long as they are useful to the business relationship. You can ask us to see, correct or delete what we hold about you at any time.

Contact

Write to service@nexus-spiral.com, or to Nexus Engineering Corp., No. 477-1, Dashe, Xinshi District, Tainan City 744, Taiwan.